Privacy Policy
This policy was last updated on October 22, 2025.
1. Introduction
We take the protection of your personal information very seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information, in accordance with Quebec Law 25 and applicable data protection laws.
2. Person Responsible for Personal Data Protection
The person responsible for personal data protection is:
Martin Gaudette
info@cio1.ca
This person can be contacted for any questions, or to make a request for access, correction, or withdrawal of consent regarding your personal data.
3. Personal Information We Collect
We may collect the following personal information:
- First and last name, contact details (email, phone)
- Information submitted through contact, booking, or subscription forms
- Website usage data (IP address, browser, pages visited)
- Essential and analytical cookies
4. Methods of Collection
Information is collected:
- Through forms that you complete on our website (hosted by Wix)
- Through the use of cookies and analytics tools (Google Analytics, Wix Analytics, etc.)
5. Purpose of Collection
We use your information to:
- Provide and improve our services
- Respond to your requests or messages
- Analyze the performance of our website
- Ensure the security and maintenance of our platform
6. Data Sharing and Hosting
Our services are hosted by Wix.com Ltd., whose servers are located outside Canada (mainly in Europe, the United States, and Israel).
Wix complies with major international data protection standards (GDPR, CCPA).
7. Storage and Security
We retain your personal information only for as long as necessary for the purposes for which it was collected.
Data is protected by appropriate physical, electronic, and administrative security measures (secure HTTPS connection, restricted access, regular backups, etc.).
8. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw your consent for future collection or use
- File a complaint with the Commission d’accès à l’information du Québec if you believe your rights have not been respected
To exercise these rights, contact: info@cio1.ca
9. Cookies
Our website uses essential cookies necessary for proper functionality (security, navigation, preferences).
Some optional cookies may be used for analytics and statistics.
You can manage your preferences via the consent banner or through your browser settings.
For more information, please refer to our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the update.
Person Responsible for Personal Data Protection
Martin Gaudette
info@cio1.ca